Predictive SIP Dialler More Than Just a Telecommunications Tool, Says Tpad

Renowed telecommunications provider in the UK and world leader in advanced telephony solutions Tpad has introduced its predictive SIP Dialler into the market, targeting the fast-growing call centre industry. Call centre businesses these days rely on predictive Diallers to manage their calls, but Tpad’s version of the system is based on the company’s own SIP trunking technology.

Tpad representative Simon Jones, the company’s Sales Director, explains the collaborative project by saying, “Although SIP thttp://www.blogger.com/img/blank.gifechnology is based mainly on the convergence of data and voice through Internet connectivity; we would like to explain that the use of SIP can indeed be expanded to suit the needs of clients."
SIP trunking is another advanced telecommunications solution offered by Tpad. Compared to VoIP, SIP trunking is more advanced. While VoIP offers only voice calls, SIP trunking uses the same Internet-based transmission to enable video calls, instant messaging, conference calls, and video conferencing.



This means it exploits all possible communication methods using a single system. Despite the greater amout of data handled by SIP gateways, they are still able to handle greater traffic at high speeds. Tpad CEO Tahir Mohsan explains the full impact of such a capable system on any business: “SIP trunking can be used with as few or as many users as necessary, ensuring maximum productivity and profitability."

On top of that, due to the use of the Internet instead of the traditional telephone-based connections, SIP technology makes international calls as affordablhttp://www.blogger.com/img/blank.gife as local calls. This means that a predictive Dialler running on SIP technology is highly capable yet is very cost-efficient.

However, based on the list of features offered by Tpad’s predictive dialler, the company’s latest offer to the call centre industry seems to be far more than a telecommunications tool as it offers expanded capabilities. The system also serves as a management control system, a reports generation system, and a call recording system. This is just part of the entire package.



As Jones puts it, “There is real-time session management in the switching, bandwidth allocation, session management, session prioritization, interoperability to discuss with clients about, apart from cost savings."

On top of all these, Tpad’s latest venture also helps generate and manage leads for the call centre business. The system has the ability to remember all numbers it has http://www.blogger.com/img/blank.gifdialled, when these calls were made, whether these calls were successfully converted into sales, whether the consumers asked to be called back, and other pertinent information regarding the call. The system also functions as a filter that can identify numbers that are already inactive. All bad numbers are detected and remembered, so that agents only spend time on good leads.

Tpad is highly confident about its SIP-based predictive dialler system designed for use in call centre outsourcing firms. By enhancing the capabilities of such a system so that it would benefit every level in the organizational hierarchy, Tpad expects massive growth for its new offer within the year.

About Tpad: (http://www.tpad.com)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre diallers software, please visit http://www.tpad.com or call them at +44 (0)845 122 1746

Tpad To Provide Next Generation Business Telephone Systems at Entry Level Prices

Tpad, the Business Telephony Specialists are to launch their latest state-of-the-art Business Telephone Systems that provide small businesses with advanced features and much improved productivity. Tpad Small Business Systems, up to 20 users, will be made available in the UK at truly affordable prices.



In the past, state-of-the-art telephony features were previously only found in multi-million pound systems, and only afforded by large corporations. Recently, new technology has enabled such features to be accessed, for example as a service, at £30 per user, per month. However, Tpad has gone one step further and made these (and associated on-site telephony hardware) available at very low cost for small business at just £9.95 per user per month. Tpad already sells a wide range of advanced systems to large companies, and this offer has been made available to small business only, and is limited to 2 User, 4 User, 8 User, 12 User and 20 User systems.



Tpad Sales Director Simon Jones commented “Many businesses want the next generation phone system that allows them to be more productive and delivers the latest features such as Call Recording, Fax-to-email and ability for staff to work from home, or indeed from anywhere whilst giving the impression they are in the office. Now, with Tpad they can have all of this for an amazingly low price. There really is no reason for any business not to take up this offer”

The core of all the Tpad Small Business Telephone Solutions is the Colossus Advanced Telephone Platform. Colossus consists of clusters of very powerful computers hosted at Tpad data centres, that provide the ultimate, future-proof, scalable telephone platform. Now, using Tpad lines, small businesses can easily link to Colossus and benefit from features that were previously only available on multi-million pound corporate telephone systems.



John Free, Group Marketing Director commented “The features and benefits provided by Tpad’s Colossus Platform and the complete Tpad Small Business Telephone Solution can indeed be provided by other large telephone companies. The key difference is price. Tpad does this at a very low price, as its model is based upon acquiring large numbers of small business customers that could purchase other IT services in the future. In contrast, other companies charge up to £30 per user per month for the telephone platform and also for the telephone hardware at the customer site! We even have a program that allows businesses to get the complete Tpad Business Systems FREE, providing they agree to become a reference site and we expect many businesses to take up this amazing offer”



About Tpad

Tpad is an International company which has its Headquarters in Jersey, and has service centres and presence in many countries including the UAE, India, Hong Kong, USA, UK and Canada.

In the UK, Tpad provides advanced telephony services for businesses, the public sector and corporates. Until recently the core product has been large IP PBX based business telephone systems (50 users to 500+ users and multiple sites). Tpad also has an International consumer arm providing low cost International Services to all major countries.

Over the past 3 years, Tpad has been investing in next generation telephone technology with the development of a powerful central telephone platform called Colossus that resides in Tpad data centres and that can be accessed from anywhere.

For further details please contact

business@tpad.com or call 01282 168 000