Predictive SIP Dialler More Than Just a Telecommunications Tool, Says Tpad

Renowed telecommunications provider in the UK and world leader in advanced telephony solutions Tpad has introduced its predictive SIP Dialler into the market, targeting the fast-growing call centre industry. Call centre businesses these days rely on predictive Diallers to manage their calls, but Tpad’s version of the system is based on the company’s own SIP trunking technology.

Tpad representative Simon Jones, the company’s Sales Director, explains the collaborative project by saying, “Although SIP thttp://www.blogger.com/img/blank.gifechnology is based mainly on the convergence of data and voice through Internet connectivity; we would like to explain that the use of SIP can indeed be expanded to suit the needs of clients."
SIP trunking is another advanced telecommunications solution offered by Tpad. Compared to VoIP, SIP trunking is more advanced. While VoIP offers only voice calls, SIP trunking uses the same Internet-based transmission to enable video calls, instant messaging, conference calls, and video conferencing.



This means it exploits all possible communication methods using a single system. Despite the greater amout of data handled by SIP gateways, they are still able to handle greater traffic at high speeds. Tpad CEO Tahir Mohsan explains the full impact of such a capable system on any business: “SIP trunking can be used with as few or as many users as necessary, ensuring maximum productivity and profitability."

On top of that, due to the use of the Internet instead of the traditional telephone-based connections, SIP technology makes international calls as affordablhttp://www.blogger.com/img/blank.gife as local calls. This means that a predictive Dialler running on SIP technology is highly capable yet is very cost-efficient.

However, based on the list of features offered by Tpad’s predictive dialler, the company’s latest offer to the call centre industry seems to be far more than a telecommunications tool as it offers expanded capabilities. The system also serves as a management control system, a reports generation system, and a call recording system. This is just part of the entire package.



As Jones puts it, “There is real-time session management in the switching, bandwidth allocation, session management, session prioritization, interoperability to discuss with clients about, apart from cost savings."

On top of all these, Tpad’s latest venture also helps generate and manage leads for the call centre business. The system has the ability to remember all numbers it has http://www.blogger.com/img/blank.gifdialled, when these calls were made, whether these calls were successfully converted into sales, whether the consumers asked to be called back, and other pertinent information regarding the call. The system also functions as a filter that can identify numbers that are already inactive. All bad numbers are detected and remembered, so that agents only spend time on good leads.

Tpad is highly confident about its SIP-based predictive dialler system designed for use in call centre outsourcing firms. By enhancing the capabilities of such a system so that it would benefit every level in the organizational hierarchy, Tpad expects massive growth for its new offer within the year.

About Tpad: (http://www.tpad.com)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre diallers software, please visit http://www.tpad.com or call them at +44 (0)845 122 1746

SMEs on the Move Choose Tpad Telephony Solutions that Keep Pace with the World Marketplace

Using Tpad’s flexible mobile VoIP services makes connecting to customers and staff easy at home and abroad 

Technology has opened new avenues of opportunity as well as created new challenges, the first being simply to keep abreast of the innovations and deciding which will work for your company. Tpad understands the importance crystal-clear communications to the progress and profits of a business. As a telephony provider for mobile VoIP (Voice over Internet Protocol), Tpad ensures that small business enterprises have more options in the ways they communicate with their customers as well as members of their organization in many different locations.

System flexibility and operational costs are two genuine concerns for every company, no matter whether they are a group of entrepreneurs in collaboration or an established business with several employees. As more companies employ individuals from remote locations the need for international VoIP and mobile Wi-Fi has focused attention on Tpad’s innovative approach.

Tpad has designed several packages that can be customized to the communication needs of growing companies throughout the world. One service that has been eagerly received by small to medium sized enterprises is the ultra-flexible IP PBX system, which enables them to reduce overhead costs while increasing their competitive edge.

Using the most advanced VoIP technology, Tpad is focused on providing businesses with uncomplicated telephony solutions that are on par or surpass the level of communication quality offered by Vonage and Packet8.

Commenting on the need for business to take a second look at Voice over Internet Protocol technology, Simon Jones, Sales Director of Tpad said:

“VoIP technology has evolved rapidly over the past three years to include an extensive array of benefits and features that many companies can use to move their business forward. Tpad has developed these economical and user-friendly communication solutions to attract and advance a company’s goals.”

Many customers of the VoIP services offered by Tpad turn to this communication solution for exactly these reasons. Tpad is aware that client care and responsiveness to the needs of the marketplace are just as important as state-of-the-art facilities and equipment.

“Companies have specific business goals and unique characters.” said Jones. “With the need for increased productivity rising, we keep the timeline between the decision to use Tpad’s telephony to installation and use as short as possible. Rather than dedicate an extensive amount of time for installation and training, companies who select Tpad are able to focus their attention of developing and reinforcing their brand.”

Not only at the beginning or during the installation process is client care a valuable resource, but also on a day-to-day basis, each of the account advisors are highly qualified, respectful of your time and priorities. As a company that offers communication services, the Tpad company takes your business goals as seriously as you do; from initial contact to growth through the various stages of your enterprise.

Tpad as a provider of global telephone communication solutions that proves that quality can be affordable with the satisfaction of customer’s preferences as the motivation. Companies can contact a Tpad representative with their requirements and a communication system can be developed to suit their budget as well as company style, by using the online customer enquiry form at: http://www.tpad.com/business/ or by telephone: +44 (0) 845 122 1746.

About Tpad (www.tpad.com):
Tpad, the world's most flexible communications company, offers next-generation telephone systems for consumers and businesses. Tpad's new telephone systems make it easier and cheaper for people and businesses to stay in touch using any device, on any network, anytime, anywhere. The ever-expanding global IP telephony company is based in the UK and has offices in the UAE. Tpad’s telephone systems are fully compatible with any SIP or VoIP telephone device; softphones (Xlite, ZoIPer or SJPhone), ATAs and IP phones (Linksys, Snom, Aastra, Yealink and Grandstream) as well as Wi-Fi mobile phones (Nokia E and N series).

Posted via web from tpad's posterous

Tpad Redefines Voice over Internet Protocol Technology to Reduce Small Business Communication Costs

You are focused on bottom line and Tpad’s superior VoIP communication service plans are designed to save you money and deliver state-of-the-performance.

During the course of a business day for any given company, there could be hundreds of telephone conversations take place: using traditional PBX telephony services this can mean a considerable amount of expense from your operating budget. However, as many small businesses are discovering, there is a better way to support their vital communication needs by using the VoIP services provided by the Tpad. With support plans tailored to the requirements of the company, a small business owner can realize significant cost savings without sacrificing reliable performance.

Providing the top level of support required to deliver cutting edge telephony services can only be accomplished by a team of professionals who monitor the system around the clock. Growing companies need immediate access to information and timely responses to queries about their communications system, particularly during the period of migration from PBX to Business VoIP.


Tpad has over 10 years of experience as a global telephony service provider: our success is the result of the commitment of our expertly trained and seasoned Technical and Customer Care Team headquartered in the United Kingdom. The current financial tension in the marketplace has placed new emphasis on the importance of not only reducing costs, but also having the communication tools a company needs to remain competitive in the market place, with the flexibility to adjust to fluctuating conditions.

Tpad provides companies with a diverse array of communication tools and resources that are designed to support customer relations management. Tpad’s Sales Director, Simon Jones recently stated: “We recognize that companies only exist because of their customers: our primary motivation for every service we provide is to ensure that every company has the ability to provide customer care that exceeds their expectations.”

Flexibility to adjust to changing conditions is one of the key to business growth. The technology behind Business VoIP is straightforward and easy to implement and utilize without loss of productivity. Companies can make the transition confidently: the system for international or local clients include all of the traditional call features such as call forwarding, contact book, hunt groups and voicemail plus the ability to use IP (Linksys, Snom, Grandstream, and Aastra) or analogue phones, call blocking and voicemail or fax to email.

Tpad’s scalable service packages provide freedom for companies from otherwise more expensive, outdated communication platforms allowing them to utilize financial resources more efficiently. As your company grows, so will your communication requirements and Tpad is capable to deliver the reliable service you need to meet future customer demands. For external, intra-and inter-office communications VoIP technology services from Tpad bring increased gains to your financial bottom line. To review how your company can profit by using Tpad’s communication solution, telephone our client management support team at: +44 (0) 845 122 1746 or complete our customer enquiry form online at: http://www.tpad.com/business/ for a free telephone quote and expert advice.

About Tpad (http://www.tpad.com):
Tpad, the world's most flexible communications company, offers next-generation telephone systems for consumers and businesses. Tpad's new telephone systems make it easier and cheaper for people and businesses to stay in touch using any device, on any network, anytime, anywhere. The ever-expanding global IP telephony company is based in the UK and has offices in the UAE.