Predictive SIP Dialler More Than Just a Telecommunications Tool, Says Tpad

Renowed telecommunications provider in the UK and world leader in advanced telephony solutions Tpad has introduced its predictive SIP Dialler into the market, targeting the fast-growing call centre industry. Call centre businesses these days rely on predictive Diallers to manage their calls, but Tpad’s version of the system is based on the company’s own SIP trunking technology.

Tpad representative Simon Jones, the company’s Sales Director, explains the collaborative project by saying, “Although SIP thttp://www.blogger.com/img/blank.gifechnology is based mainly on the convergence of data and voice through Internet connectivity; we would like to explain that the use of SIP can indeed be expanded to suit the needs of clients."
SIP trunking is another advanced telecommunications solution offered by Tpad. Compared to VoIP, SIP trunking is more advanced. While VoIP offers only voice calls, SIP trunking uses the same Internet-based transmission to enable video calls, instant messaging, conference calls, and video conferencing.



This means it exploits all possible communication methods using a single system. Despite the greater amout of data handled by SIP gateways, they are still able to handle greater traffic at high speeds. Tpad CEO Tahir Mohsan explains the full impact of such a capable system on any business: “SIP trunking can be used with as few or as many users as necessary, ensuring maximum productivity and profitability."

On top of that, due to the use of the Internet instead of the traditional telephone-based connections, SIP technology makes international calls as affordablhttp://www.blogger.com/img/blank.gife as local calls. This means that a predictive Dialler running on SIP technology is highly capable yet is very cost-efficient.

However, based on the list of features offered by Tpad’s predictive dialler, the company’s latest offer to the call centre industry seems to be far more than a telecommunications tool as it offers expanded capabilities. The system also serves as a management control system, a reports generation system, and a call recording system. This is just part of the entire package.



As Jones puts it, “There is real-time session management in the switching, bandwidth allocation, session management, session prioritization, interoperability to discuss with clients about, apart from cost savings."

On top of all these, Tpad’s latest venture also helps generate and manage leads for the call centre business. The system has the ability to remember all numbers it has http://www.blogger.com/img/blank.gifdialled, when these calls were made, whether these calls were successfully converted into sales, whether the consumers asked to be called back, and other pertinent information regarding the call. The system also functions as a filter that can identify numbers that are already inactive. All bad numbers are detected and remembered, so that agents only spend time on good leads.

Tpad is highly confident about its SIP-based predictive dialler system designed for use in call centre outsourcing firms. By enhancing the capabilities of such a system so that it would benefit every level in the organizational hierarchy, Tpad expects massive growth for its new offer within the year.

About Tpad: (http://www.tpad.com)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre diallers software, please visit http://www.tpad.com or call them at +44 (0)845 122 1746

Two Industry Giants Team Up to Create the Market’s Best SIP Gateway

Top-notch communications solutions provider Tpad has collaborated with large-scale Internet service provider Supanet for the creation of its newest SIP gateway service. The two UK-based companies have high hopes for this major collaboration.

Tpad, leading telephony systems provider, already has several major business clients in the UK, which is a huge advantage as it offers its newest, most advanced communications technology yet. For years, Tpad focused its efforts on their powerful IP PBX systems.

Now, with the introduction of their SIP gateway service, the company promises a more cutting-edge communications program with expanded capabilities. According to the CEO Tahir Mohsan, "In this fast paced business industry, we continue to look for ways to provide our clients the edge that they need."

Its newest partner, Supanet, has been providing high-performance Internet connectivity provider for over a decade. It currently has more than a million subscribers across the UK. They are well-known for their high-speed Internet connectivity and for offering high levels of security for their clients.

This newest partnership also partly symbolizes the gist behind the SIP gateway service: the integration of telephone-based communications with Internet connectivity. The new SIP gateway service from Tpad allows consumers and professionals make both local calls and abroad using the Internet, instead of a telephone line. This greatly reduces telephone communication costs, and ensures that businesses with huge communications needs will not have to lose a huge chunk of their profits in order to pay for communication expenses.



In many ways, the SIP technology is similar to VoIP, but it also includes several other expanded features, such as instant messaging, conference calls, and video conferencing, among many others. Furthermore, Tpad has packaged its SIP technology in various ways in an effort to target a diverse range of customers, from personal users, small businesses, mid-sized enterprises, and multi-national corporations.

Both companies have high expectations for their collaborative project. Tpad also made it clear that their decision to work with no less than the leading ISP in the UK was part of their strategy to ensure the success of their newest communications solutions. "We are proud to work with Supanet to provide connectivity needs of customers. We all know that the power of a company's SIP Trunking can only go as far as the Internet bandwidth allows. Supanet will be able to provide us with that bandwidth and more,” Tpad Sales Director Simon Jones said.



This collaboration with a high-performance ISP as Supanet is the reason why Tpad’s SIP gateway is as powerful as it is. CEO Tahir Mohsan was again quoted as saying, “Just one unit of a border controller with the right IP-PBX system can handle as much as 2,000 voice calls.” Based on this statement, it is safe to say that the new Tpad SIP gateway is quite ahead of its time. This will not be possible without the help of a highly capable ISP such as Supanet.

Steven Johns, Marketing Manager of Tpad, describes the result of the Tpad-Supanet collaboration with this statement: “Our SIP Trunks are offered with synchronous high-speed Internet connection that assures lightning-fast services, not only in the upload and download of data, but in routing calls as well."

For more information on SIP trunking and state of the art telephone system solutions, customers may visit Tpad's website at www.tpadbusiness.co.uk or check Supanet's official website at www.supanetbusiness.com. Their websites offer comprehensive explanations on their range of services. Interested customers may also use their contact us forms. Alternatively, clients can give them a call at 0845 122 1746 (Tpad) or at 0845 122 2677 (Supanet).

About Supanet: (http://www.supanetbusiness.com)
Founded in 1998, Supanet is a worldwide leader in providing Internet service in the UK, priding itself for over a million subscribers today. It offers customers and enterprises robust network connectivity, Internet access, Dark Fibre, Fibre to the Cabinet and e-commerce packages suited to the demands of customers and businesses. Since 2010, Supanet offers VoIP services in collaboration with Tpad. For more information on Supanet's Internet services, please visit www.supanetbusiness.com

About Tpad: (http://www.tpadbusiness.co.uk)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit http://www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746.