Showing posts with label SIP Predictive Diallers. Show all posts
Showing posts with label SIP Predictive Diallers. Show all posts

Friday, 13 January 2012

Tpad Launches Complete Communications Solutions for Call Centres

Tpad, leading telecommunications solutions provider, recently launched its SIP Dialler technology. The company expressed highhopes for their newest technology for call centres.

Tpad CEO Tahir Mohsan expressed his confidence about the said technology by saying, "It is important for the concerned to know that SIP Trunks do not only manage voice, but it can handle anything that can be converted to data, such as video, chat or instant messaging, email, concurrent call sessions in the same line, video or audio conferencing, toll free number capability, contact centre management, and overall continuity of the business."



True enough, Tpad is determined to maximize the potential of its SIP technology by using it to create a complete communications solution designed specifically for calhttp://www.blogger.com/img/blank.gifl centres. Recently, Tpad launched its own predictive SIP Dialler system in an attempt to saturate the growing call centre industry. This new system is backed by Tpad’s SIP technology, thus providing call centres a complete telecommunications solution that delivers high speed connectivity and overall management control while significantly reducing connectivity costs. So far, Tpad’s predictive SIP dialler system is one of the most advanced of its kind, also due to the fact that their system can be easily consolidated with existing call centre infrastructure, thus eliminating the need for additional investment.

Tpad also positions its predictive dialler system as the most cost-effective investment a call centre can make. Since the system is backed by SIP trunking, all communications data including voice, video, and instant messages can be transmitted via the Internet or using a VoIP network. Thus, all calls, local and international, are treated as local calls to eliminate high long distance communications fees.

Since call centre outsourcing firms’ operations revolve around making global calls, Tpad recognized the need and responded with an SIP system specifically designed for them. This new technology is set to open more doors for call centre businesses, which also happen to be at the forefront of the globalization trend nowadays. "With the increased globalization of businesses worldwide and the trying economy, this technology will be widespread this year,” says Tpad CEO Mohsan.


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Tpad, leading communications solutions provider, has several business partners all over the UK since their portfolio includes highly advanced telecommunications solutions used in various business fields. This new predictive dialler system is another proof of Tpad’s commitment to further advance the telecommunications industry while keeping communication affordable. This is expected to significantly empower the call centre industry, and is the latest addition to Tpad’s wide range of solutions, which include IP-PBX, VoIP, and now, SIP technology. All these systems are designed to deliver significant cost savings to Tpad’s valued customers.

If interested, quotations and inquiries regarding Tpad’s predictive dialler can be made online, with responses guaranteed within 24 hours. Tpad also banks heavily onhttp://www.blogger.com/img/blank.gif efficiency, and thus ensure that their call centre dialler can be deployed within 3-4 weeks. For more information on Tpad’s predictive SIP dialler for call centres and its other telecommunication solutions for businesses, visit Tpad’s website at http://www.tpad.com or call 0845 122 1746.

About Tpad: (http://www.tpad.com)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include bespoke predictive and blended call centre diallers, SIP trunks, real-time call recording, VoIP media gateways, PBX phone systems, call reporting suites and mobile call recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre dialler software, please visit www.tpad.com or call them at +44 (0)845 122 1746.

Press Contact:
Steven Johns
Marketing Manager
Tpad.com
Time Technology Park
Burnley, Lancashire BB12 7TW
S t e v e n . J o h n s @ t p a d . c o m
+44 (0) 845 122 1746
http://www.tpad.com

Friday, 29 July 2011

Two Industry Giants Team Up to Create the Market’s Best SIP Gateway

Top-notch communications solutions provider Tpad has collaborated with large-scale Internet service provider Supanet for the creation of its newest SIP gateway service. The two UK-based companies have high hopes for this major collaboration.

Tpad, leading telephony systems provider, already has several major business clients in the UK, which is a huge advantage as it offers its newest, most advanced communications technology yet. For years, Tpad focused its efforts on their powerful IP PBX systems.

Now, with the introduction of their SIP gateway service, the company promises a more cutting-edge communications program with expanded capabilities. According to the CEO Tahir Mohsan, "In this fast paced business industry, we continue to look for ways to provide our clients the edge that they need."

Its newest partner, Supanet, has been providing high-performance Internet connectivity provider for over a decade. It currently has more than a million subscribers across the UK. They are well-known for their high-speed Internet connectivity and for offering high levels of security for their clients.

This newest partnership also partly symbolizes the gist behind the SIP gateway service: the integration of telephone-based communications with Internet connectivity. The new SIP gateway service from Tpad allows consumers and professionals make both local calls and abroad using the Internet, instead of a telephone line. This greatly reduces telephone communication costs, and ensures that businesses with huge communications needs will not have to lose a huge chunk of their profits in order to pay for communication expenses.



In many ways, the SIP technology is similar to VoIP, but it also includes several other expanded features, such as instant messaging, conference calls, and video conferencing, among many others. Furthermore, Tpad has packaged its SIP technology in various ways in an effort to target a diverse range of customers, from personal users, small businesses, mid-sized enterprises, and multi-national corporations.

Both companies have high expectations for their collaborative project. Tpad also made it clear that their decision to work with no less than the leading ISP in the UK was part of their strategy to ensure the success of their newest communications solutions. "We are proud to work with Supanet to provide connectivity needs of customers. We all know that the power of a company's SIP Trunking can only go as far as the Internet bandwidth allows. Supanet will be able to provide us with that bandwidth and more,” Tpad Sales Director Simon Jones said.



This collaboration with a high-performance ISP as Supanet is the reason why Tpad’s SIP gateway is as powerful as it is. CEO Tahir Mohsan was again quoted as saying, “Just one unit of a border controller with the right IP-PBX system can handle as much as 2,000 voice calls.” Based on this statement, it is safe to say that the new Tpad SIP gateway is quite ahead of its time. This will not be possible without the help of a highly capable ISP such as Supanet.

Steven Johns, Marketing Manager of Tpad, describes the result of the Tpad-Supanet collaboration with this statement: “Our SIP Trunks are offered with synchronous high-speed Internet connection that assures lightning-fast services, not only in the upload and download of data, but in routing calls as well."

For more information on SIP trunking and state of the art telephone system solutions, customers may visit Tpad's website at www.tpadbusiness.co.uk or check Supanet's official website at www.supanetbusiness.com. Their websites offer comprehensive explanations on their range of services. Interested customers may also use their contact us forms. Alternatively, clients can give them a call at 0845 122 1746 (Tpad) or at 0845 122 2677 (Supanet).

About Supanet: (http://www.supanetbusiness.com)
Founded in 1998, Supanet is a worldwide leader in providing Internet service in the UK, priding itself for over a million subscribers today. It offers customers and enterprises robust network connectivity, Internet access, Dark Fibre, Fibre to the Cabinet and e-commerce packages suited to the demands of customers and businesses. Since 2010, Supanet offers VoIP services in collaboration with Tpad. For more information on Supanet's Internet services, please visit www.supanetbusiness.com

About Tpad: (http://www.tpadbusiness.co.uk)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit http://www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746.